PawPortraitTerms of Service
Last updated: November 14, 2026
Agreement
These terms apply to purchases from PawPortrait, operated by SUNMAR GROUP LLC, 2632 Mead Avenue, Saint Cloud, FL 34771. By placing an order, you agree to them.
The service
We create custom AI-assisted pet portraits from photos you provide. Every portrait is reviewed by a human before delivery, and they are not hand-painted. Digital orders include a watermarked preview, up to 2 revision rounds and a final high-resolution file.
Your photos
You confirm you own the photos you send or have permission to use them, and that they show pets, not people. We use them only to create your order (see our Privacy Policy).
Use of your portrait
You may print, frame, gift and share your portrait for personal, non-commercial use. Commercial resale or merchandising requires our written permission. We will not use your portrait in our marketing without your written permission.
Turnaround and deadlines
Previews are sent within 48 hours (business days) after we receive your photo. Holiday deadlines published on our site assume you send your photo and approve your preview promptly. Delays caused by late photos or approvals are not our responsibility.
Prices and payment
Prices are in US dollars and charged at checkout through Stripe. We currently serve customers in the United States.
Refunds
See our Refund Policy.
Limitation of liability
To the extent permitted by law, our total liability for any order is limited to the amount you paid for it.